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IPOSS Token Process. Frequently Asked Questions. Overview. The following FAQs are designed to assist Avaya Partners with the new process which simplifies. Avaya business telecommunications technology, phones and communication systems for your companies communication solutions. Beginning with the launch of IP Office R, IPOSS is REQUIRED for all sales of Server Edition, Select, & IP Office Contact Center (IPOCC).

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Upcoming Events with the option to add the event s to your calendar. This functionality is only available to customers and partners who are logged in. Please sign in now or Register using the Register Now!

Avaya IP Office Support Services (IPOSS)

Enclose exact words or phrases in double quotes. The more exact the phrases are to the actual title or string of text in a document, the better the results. Videos and Tips on using the Avaya Support Website can be found here.


Use the Support by Product short-cut at the top of each page, and select your product and release to find the latest Product and Support Notices, the latest and top documentation, latest downloads, and the Top Solutions avaua agents are using to close customer tickets. We are set up for collaborating with you with screen sharing and Web Talk.

To validate your profile, use the https: If you do not have access to a Sold To, contact your Company Administrator. Make a hardware warranty claim is only available to Avaya SSO users who are logged in and have Iposw To’s associated to their login.

Distributor functionality is only available to Employees or to Avaya Distributors who avyaa logged on and have Sold To’s associated to their login. To validate this, use the https: If you do not have access to this Sold To, contact your Company Administrator.

IP Office Support Service Tokens

To enable this innovative process, GRT users have new and additional options, including: Community Support Forum DevConnect. You are now leaving Avaya Support and entering the Avaya Learning website.


Your support registration has been received and is in the approval process. Your Company Administrator is reviewing your request in order to approve your login.

You will receive a confirmation email upon approval.

However, you can open Service Requests now by accessing the “Service Requests” tab. Tips for Searching Avaya Support A good query consists of three things: Would you like to chat with one of our Support Agents?

Yes No Ask Me Later.

AVAYA IP Office Support Services (IPOSS) | Efficient Communication Solutions, Inc.

Ava and Web Chat functionality is only available to customers and partners who are logged in and have an active maintenance agreement. Please provide additional details. Serial Number can not be same.